At Academia Words, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our academic writing services.

1. Information We Collect

To process your order and deliver our services, we collect:

  • Personal Information: Name, email address, and phone number to process orders and maintain communication.
  • Order Details: Specifics of your assignment or project for personalized service.
  • Payment Information: Processed securely via third-party providers to complete transactions.

Each order is assigned a unique number, ensuring that your personal information remains confidential and inaccessible to our writers.

2. How We Use Your Information

We use your information to:

  • Process and manage orders.
  • Update you on project progress.
  • Share new services, programs, or promotions if you opt-in.
  • Analyze services and enhance customer experience.

Your personal information will never be sold or rented to third parties without consent. Third parties are only involved for payment processing or to facilitate your order.

3. Data Security

We use the best practices to protect your personal information. Access to your data is password-protected, and we store it on secure, encrypted servers. While we continuously enhance our security measures, no system is 100% secure.

4. Confidentiality and Non-Disclosure

We respect your privacy. All information related to your orders and personal details remains strictly confidential and is never disclosed to third parties. Our writers do not have access to your personal information.

5. Service Terms

Once an order is placed, we begin work after payment confirmation. By placing an order, you agree to the terms of our services and payment policies. Please provide any necessary materials or instructions at the time of ordering.

6. Refund Policy

We aim to meet your expectations, but in case of cancellation or refund requests, the following conditions apply:

  • Full Refund: If a writer hasn’t started working on your order.
  • Partial Refund: If work has begun, refunds range from 90% to 50%, depending on the stage of completion.
  • Service Charges: A 10% administration fee applies to refunds.
  • Completed Work: Once an assignment is delivered and refunded, it becomes Academia Words’ property.
  • Delays Due to Client: Refunds are not granted if delays are caused by missing materials or instructions from the client.

7. Revisions

We offer free revisions if the work doesn’t meet the initial brief. New instructions after the order will incur additional charges. Revisions must be requested within one week of delivery.

8. Assignment Quality & Disputes

If you’re dissatisfied with the quality of your assignment, let us know within 24 hours. We will review the issue and either make necessary adjustments or process a refund. If plagiarism is detected, notify us within 24 hours, and we will verify and refund accordingly.

9. No Grade Guarantees

While we strive for high-quality work, we cannot guarantee specific grades. Our assignments are intended as study aids and should not be submitted as your own work.

10. Changes to Deadlines

If you change the project deadline after placing the order, original refund and delivery policies no longer apply to the initial timeline. Adjusted deadlines may incur additional charges or terms.

11. Contact Information

For any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Phone: +92 333 8811799